FAQ

Information coming soon

What should I expect during first visit?

During your initial visit, the doctor will explain the specific test or procedure you need and help you visualize the results and go over the risks. A physical examination may also be required.

Do I need a referral to make an appointment?

Most medical specialists will accept only referred patients. This is partly to try to ensure that the specialist you are seeing is appropriate for you and your condition, and also because Medicare pays higher rebates for specialist services if you have been referred.

Are my medical records kept confidential?

Your medical file is handled with the utmost respect for your privacy. Our staff are bound by strict confidentiality requirements as a condition of employment regarding your medical records. Ordinarily we will not release the contents of your medical file without your consent.

What should I bring with me when I come for an appointment?

Apart from medicare and your insurance information

  • A referral from your General Practitioner or family doctor
  • All pertinent x-ray reports and test results from your referring physician
  • A list of all medications that you are currently taking
  • If you have had surgery elsewhere, please bring a copy of your operation report